4 Simple MailChimp Templates For Getting Customer Reviews

In addition, as a MailChimp template, you may customize the design and layout of the email as you see fit. Do your best to make the design your own and match your small business identity and brand.

To take the simple button to the next step, you can link the button to a customer satisfaction survey, which can help you gain additional insight into your customer's experience and determine the intent of the feedback. For a simpler setup with conditions, I recommend a customer review funnel to create simple feedback surveys to link in your MailChimp Customer Review Email Template.

Going beyond the basic method of using a direct link, you can use the star rating function within your MailChimp emails. This customer review MailChimp template has the 5-star rating setup that you need. However, in order to successfully use this email template, you will be required to replace the 5 URLs for the star ratings with links to your customer review funnel. You will need to be comfortable editing HTML for it to work correctly.

The great thing about a 5 star rating review email template is that each of the URLs for the 5 stars can be customized as you see fit. Here are a few examples:

Taking a step back from a 5-star rating review setup, a simpler solution that allows the customer to share their feedback as either positive or negative is a thumbs up, thumbs down review setup using this customer review MailChimp template. This way, your customer has a simple choice to make and can move along quickly.

Using a thumbs up, thumbs down review setup is much easier to manage compared to the previous option, but is still highly customizable for your chosen customer review funnel setup. Here are a few examples:

Just like the 5-star review rating setup, using the facial expression rating customer review template allows for complexity in your customer's feedback response. Many customers find the facial expression rating setup to be more relatable, as it allows them an easy way to define the emotions they feel from their experience with your products and services.

In order to successfully use this customer review MailChimp template, you will be required to replace the 5 URLs for the facial expressions with links to your customer review funnel. You will need to be comfortable editing HTML for it to work correctly.