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5 Common Ways Your Small Business Fails To Gain Great Customer Reviews

In Small Business by Chris Risse0 Comments

Gaining great customer reviews can seem like a simple concept because it is, but often businesses are quick to move on after a transaction and completely forget to ask for a review. Whether it is from distraction or simple oversight, ignoring customer reviews for your small business marketing can become painful in the long run, especially when your competition has …

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Asking For A Review – Customer Review Email Templates

In Resources, Support by Chris Risse

After your Customer Review System has been properly setup and is operational, it is time to begin receiving reviews. Using links on your website and only properties is a great way to passively ask for online reviews, but taking on an active process for asking for reviews will greatly increase the quantity and quality of reviews received. Just like the …

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How To Setup A URL Redirect For Your Customer Review System

In Support by Chris Risse

This support guide is intended to help you in the setup of a URL redirect for your Customer Review System. Using a URL redirect creates a seamless experience for the user by behaving and appearing as a functional part of your existing website. The first and simplest method to setup a URL redirect on your website is using this javascript …

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My website email notifications are not being delivered. Help!

In Support by Chris Risse0 Comments

Most websites are designed to send out email notifications. It is very important that those emails are received. These notifications may include new business leads, new online orders, customer support questions, and more. When these email notifications are not received, it can be extremely frustrating for all recipients of the notifications as it can create a lapse in communication and …

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My customer is having difficulties ordering through the website. What can I do?

In Support by Chris Risse

Sometimes website users may have trouble when using your website. This can be alarming when first encountered, but through patience, open communication, and timeliness, you can impress a customer through diligence and shear dedication to give them a great experience. In order to get an accurate bearing on the issue, you will first need to have the customer describe what …

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Recommended Online Resources For Small Business

In Resources by Chris Risse1 Comment

Online services available to business owners and entrepreneurs are ever expanding. Because of this, it can be very difficult choosing a service or finding the time to spend on learning each new service. What is worse, after spending that time learning how a new service works, you find that it cannot be used in your business as effectively as you …

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Local Business Marketing Campaign Tracking

In Small Business by Chris Risse1 Comment

Local businesses are seeing increased costs of advertising and marketing with a decreasing conversion. There are many factors that cause this downward slope for local businesses including fear of technology, misconceptions of performance, over estimating the audience, and shear lack of planning. Local business marketing campaign tracking can focus marketing efforts to aid the small business owner in making better …

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5 Steps to Choosing your Local Business Domain Name

In Small Business by Chris Risse0 Comments

The first step in creating your website is choosing and purchasing your local business domain name. The selection of a domain name can be the most influential decision you make regarding the direction you want your website to take. Choosing the domain of your website may seem like a simple thing to do, but a little bit of thought put …