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Asking For A Review – Customer Review Email Templates

In Resources, Support by Chris Risse

After your Customer Review System has been properly setup and is operational, it is time to begin receiving reviews. Using links on your website and only properties is a great way to passively ask for online reviews, but taking on an active process for asking for reviews will greatly increase the quantity and quality of reviews received. Just like the …

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How To Setup A URL Redirect For Your Customer Review System

In Support by Chris Risse

This support guide is intended to help you in the setup of a URL redirect for your Customer Review System. Using a URL redirect creates a seamless experience for the user by behaving and appearing as a functional part of your existing website. The first and simplest method to setup a URL redirect on your website is using this javascript …

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My website email notifications are not being delivered. Help!

In Support by Chris Risse0 Comments

Most websites are designed to send out email notifications. It is very important that those emails are received. These notifications may include new business leads, new online orders, customer support questions, and more. When these email notifications are not received, it can be extremely frustrating for all recipients of the notifications as it can create a lapse in communication and …

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My customer is having difficulties ordering through the website. What can I do?

In Support by Chris Risse

Sometimes website users may have trouble when using your website. This can be alarming when first encountered, but through patience, open communication, and timeliness, you can impress a customer through diligence and shear dedication to give them a great experience. In order to get an accurate bearing on the issue, you will first need to have the customer describe what …