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My customer is having difficulties ordering through the website. What can I do?

In Support by Chris Risse

Sometimes website users may have trouble when using your website. This can be alarming when first encountered, but through patience, open communication, and timeliness, you can impress a customer through diligence and shear dedication to give them a great experience. In order to get an accurate bearing on the issue, you will first need to have the customer describe what …

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Recommended Online Resources For Small Business

In Resources by Chris Risse1 Comment

Online services available to business owners and entrepreneurs are ever expanding. Because of this, it can be very difficult choosing a service or finding the time to spend on learning each new service. What is worse, after spending that time learning how a new service works, you find that it cannot be used in your business as effectively as you …

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Local Business Marketing Campaign Tracking

In Small Business by Chris Risse1 Comment

Local businesses are seeing increased costs of advertising and marketing with a decreasing conversion. There are many factors that cause this downward slope for local businesses including fear of technology, misconceptions of performance, over estimating the audience, and shear lack of planning. Local business marketing campaign tracking can focus marketing efforts to aid the small business owner in making better …

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11 Lessons for Local Business Content Marketing

In Small Business by Chris Risse1 Comment

Local business content marketing can be defined as the process of identifying what your local audience needs to know, informing them, and converting on their reaction. But to put it plainly, content is created to be consumed. The content with the consumer in mind is more easily fed. Consumers love to feed. 1. For content to be consumed, it needs …

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Local Business Optimization – 10 Tips for Search Marketing (Updated)

In Small Business by Chris RisseLeave a Comment

Being a local small business has some benefits. Often the local small business is restricted in its location and size to compete with global competitors for top spots on product based search results. However, search engines have quickly adjusted for local search, which means your business is now competing with your local competitors for the top spots for search engine …

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Achieve Authority with a Small Business Web Presence

In Small Business by Chris RisseLeave a Comment

When I sit down with small business owners, the number one thing that they find surprising is how much is involved with doing business online. The expectation is that a website is simply ‘enough’ to get business moving from the internet to the retail store. While this would be a great notion, it is not the case. Soon after relating …