
Here is your permission to ask
Compose your message for asking
Be Thankful
Always thank your customer for choosing your products and/or services. Without customers, you would not be in business, so be grateful.
Be Respectful & Brief
Everyone's time is value, so be forward and to the point with your message. Ask your customer to share their experience with your small business and give them direction on how to do it.
Ask customers for feedback and reviews
Ways of asking for customer reviews
Send an email
The easiest and most reliable way to ask your customers for reviews via email. The email can contain your message, as well as a link to where you want your customer to leave feedback or a review.
Send a text message
Another popular way to ask for a customer review is to send a text message. If you have your customer's phone number, simply send a test message asking for the review and provide a link to where they can share their review.
Share On Social Media
A very easy way to ask for customer feedback and reviews is by posting a message on your social media profiles. Here, your followers have an opportunity to share their experiences.
Make a phone call
You can also call your customer to ask for a review. If the customer does not answer, you still have the change to leave a voice message. Having a .review domain can make it easy to tell your customer how to leave a review.
Give a review card
A review card can easily be handed to a customer or sent with an order. On the review card can be a .review domain or a QR code that leads to a customer review funnel.
Ask in person
Asking for a customer review in person can be a surefire way of getting a customer review. Make sure to have a customer review card handy to make it easy.
Send a letter
This is definitely the slowest way to ask for a customer review, but it can be the most impactful and convincing way to do it. Personalization of your message in the letter can be meaningful and compelling for the customer to leave a review.
When should I ask for a customer review?
Don't Ask Too Soon
Don't Ask Too Late
The Right Moment To Ask
Be persistent when asking for a customer review
Be specific with what you are asking for
If there is a certain type of feedback you are looking for, such as a review or a testimonial, be specific when asking your customer for one.
Example: If you want more reviews on Google, ask your customer for feedback in the form of an online review on your Google profile. When your customer is presented with options to provide feedback, they will recall Google and choose it for the review.
Leaving a customer to choose their way through a customer review funnel or customer satisfaction survey can end up with undesired results, such as an unusable testimonial or a star-rating without a message.
Helpful Resources For Customer Reviews
How To Create A Great Customer Satisfaction Survey With 5 Examples
A customer satisfaction survey is a powerful tool to gain feedback and more about your small business products and services.How To Delete Negative Google Reviews And Get Better Ones
Don't stress! Here is how you can delete negative Google reviews and the steps to take to get better customer reviews in the process.The Best Ways For Getting Client Testimonials & Client Testimonial Examples
In this article, I break down simple strategies for getting client testimonials, including examples of client testimonials and how to guide your clients.How To Ask Customers For Feedback And Reviews
Ask customers for feedback and reviews to gain insight into your customer experience, quality of service, and the overall integrity of your business.How To Get Customers To Leave A Review
This is a step-by-step guide on how to get customers to leave a review, showing you how to make a customer review funnel to maximize customer reviews.About The Author

Chris Risse
Customer Review Resources
We've prepared additional resources to help you maximize your customer reviews.
How To Create A Great Customer Satisfaction Survey With 5 Examples

How To Delete Negative Google Reviews And Get Better Ones

The Best Ways For Getting Client Testimonials & Client Testimonial Examples

How To Ask Customers For Feedback And Reviews

How To Get Customers To Leave A Review

25 Easy Responding To Customer Feedback Examples For You To Use

5 Easy Ask For Reviews Email Templates To Send To Customers

4 Simple MailChimp Templates For Getting Customer Reviews

Picking A .review Domain For A Customer Review Funnel
